Segment or Rudderstack), all tracked users profiles within a 30 days time period are count. If you are sending user data to your Refiner environment from third party sources (e.g. In this case, MAU corresponds to the number of unique users that interact with your product in a rolling 30 days time period When running In-Product Surveys on Web & Mobile, you identify users when they are connected to your product. These can be users that you track using our Web-Client or Mobile SDK, or users that clicked on an Email Survey or Survey Link.īelow we’ll go through each case individually and provide more details. In a nutshell, MAU corresponds to the number of user profiles that we “see” on our end in a given 30 days time window for your account. All our pricing plans (Essentials, Growth & Enterprise) use MAU as a variable metric, allowing us to offer highly flexible pricing that adapts to your needs. We use MAU to determine how much data we are processing for each of our customers. MAU is a key metric of the pricing model of Refiner. For example, users logging in to an app or performing a key action. Monthly Active Users (MAU) – also sometimes referred to as Monthly Tracked Users (MTU) – is the number of unique users interacting with a product in a given month. No limitation on survey responses What are Monthly Active Users?

Google monthly active users